Trends in global services What should your organisation be doing? What are corporate decision-makers thinking about global services and outsourcing? Are they planning to increase or decrease the spend?  Does your organisation lead its peers in global sourcing?  Or is your enterprise a follower?		Labour in Outsourcing Drom Arbitrage to Skills By Deepali Sathe and Arpita Bedekar If we transport ourselves back by about a decade, the idea that cost cutting would eventually become an industry by itself and then evolve into a business strategy, would have appeared far-fetched. Yet no one can debate the fact that the outsourcing industry did start off with the timeless concept of cost cutting.
Business process innovation By Nari Kannan Business Process Outsourcing is portrayed as a transformative activity, but that potential is ignored for the most part. Cost savings is only one of the benefits that can accrue from outsourcing.
Services trade holds golden key By Sritharan Vellasamy The growth and modernisation of the Malaysian economy began with natural resources and agricultural sectors and then it moved up the ladder to the manufacturing sector. >>MORE		Global offshoring challenge Strategies to create long-term advantages for Malaysia By Dr Amir Mahmood The pace of global offshoring is accelerating faster than many have predicted. The benefits of offshoring to relevant stakeholders and to the host countries are enormous. >>MORE
Lowly-paid Asian IT managers According to the findings from Mercer's "2007 IT Pay Around the World" survey, Hong Kong and Australia are the only countries in the Asia-Pacific region that made it to its list of 10 highest-paying countries in the world. >>MORE		A look at Multisourcing By Bobby Varanasi, COP Much has been written about outsourcing, its opportunities, its pitfalls, and the best practices that can be implemented to mitigate risks. However, Multisourcing brings to the table a completely transformed set of opportunities, while posing significantly critical challenges .>>MORE
The NASSCOM factor By Deepali Sathe Lion’s share … The outsourcing industry in India has grown from US$4.8 billion (RM16.8b) in 1998 to US$47.8 billion (RM168b) in 2006-07. >>MORE		Whither Innovation! Innovation could be even in a nitty-gritty process like back-office processing, if that’s where you’re going to have the most opportunity to distinguish yourself from the competition By Shyamanuja Das If there was an annual list of most popular business phrases, the recent few years would have seen a consistent topper: Innovation. >>MORE
Outsourcing and SMEs: Learning from the Teutul family By Alan G. Downe I have to admit that one of my favourite television shows is American Chopper.  Have you seen it?  It’s a reality-based series that airs on the Discovery Channel, all about a company called Orange County Choppers (OCC) in upstate New York. >>MORE