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LATEST NEWS
US call-center bill targets offshoring
US call-center bill targets offshoring A bipartisan bill has been tabled in the US House of Representatives to make companies that of...
CWA Report on call centre jobs: Is it accurate?
I must state that the concerns are unnecessarily magnified with regards to recent Communications Workers of America’s (CWA) report enti...
US bill to curb voice-based outsourcing: Effect on India
First and foremost the bill introduced in the US House of Representatives aims to curb shift-out of “contact centre” processes from t...
Manufacturing jobs back to USA?
It isn’t just about labour arbitrage that either brings back or hold on to domestic jobs – it is often down to sound business decisio...
RSS FEED
Pace Harmon Honored As a Premier Outsourcing Advisor with Firm-Wide and ... - San Francisco Chronicle (press release)
Pace Harmon Honored As a Premier Outsourcing Advisor with Firm-Wide and ...San Francisco Chronicle (...
North American Contact Center Outsourcing Markets - Sacramento Bee
North American Contact Center Outsourcing MarketsSacramento Bee22, 2012 -- /PRNewswire/ -- Reportlin...
Jones Lang LaSalle Marks Year Four as a Global Outsourcing 100® Company - Bradenton Herald
Jones Lang LaSalle Marks Year Four as a Global Outsourcing 100® CompanyBradenton Herald21, 2012 —...
Santa Ana Council Votes to Outsource Fire Services - VoiceofOC
Santa Ana Council Votes to Outsource Fire ServicesVoiceofOCThe move to outsource is a major componen...
Police sign £200m outsourcing contract - The Lincolnite
The GuardianPolice sign £200m outsourcing contractThe LincolniteLincolnshire Police Authority signe...
Obama continues anti-outsourcing campaign - ITWeb
ABC NewsObama continues anti-outsourcing campaignITWeb“No company should get a tax break for outso...
Outsourcing hides hidden agenda - Windsor Star
Outsourcing hides hidden agendaWindsor StarIt is clear that "independence" is a red herrin...
IAOP Honors Outsourcing Hall of Fame Inductees and Employee Teams for Global ... - MarketWatch (press release)
IAOP Honors Outsourcing Hall of Fame Inductees and Employee Teams for Global ...MarketWatch (press r...
ADP Sees Strong Demand from Mid-sized Organizations Seeking a Rapidly Deployed ... - MarketWatch (press release)
ADP Sees Strong Demand from Mid-sized Organizations Seeking a Rapidly Deployed ...MarketWatch (press...
Nee-naw services dash to outsource - UKauthorITy.com
Nee-naw services dash to outsourceUKauthorITy.comOn the day that Lincolnshire police announced a Â...
FEATURES : TOP PICKS
Spotting and diagnosing issues in outsourcing ties
By Sara Enlow and Joseph Bubman You can’t fix a problem in your outsourcing engagement before you know a problem exists. Missed milestones, a reddashboard, and significant tu...
Survival 2011: Turning the blade inward
By Jerry E. Durant Conflicting messages abound as to the future of outsourcing as we enter into 2011. Some advisors are predicting increases while others anticipate a moderate ...
Rockefeller Foundation to Foster Impact Sourcing in Africa
A new report funded by the Rockefeller Foundation estimates that the field of Impact Sourcing, employing socioeconomically disadvantaged people in Business Process Outsourcing (BPO) centers, is cur...
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