News

Demand increasing for shared services models

The slowdown in the global economy seems to have prompted companies worldwide operating in verticals such as IT, banking and insurance to adopt shared service models, says KPMG. In the challenging economic scenario, the pressure to reduce cost...

APAC in IT growth mode, says Ovum

Renewed economic growth and a return to increased spending on IT is predicted to see insurers in the Asia-Pacific region lift their IT spending significantly over the next 12 months and beyond. According to Ovum, the APAC region is in “growt...

IAOP conducts survey: CSR in Outsourcing

A global survey being conducted by the International Association of Outsourcing Professionals® (IAOP®) will update the growing importance of corporate, social responsibility (CSR) in outsourcing.  IAOP is surveying outsourcing provider...

HP extends Managed Print Service with new capabilities

HP has announced new imaging and printing solutions, devices and partnerships designed to help enterprises accomplish an instant-on vision, increase operational efficiency, decrease costs and accelerate their business growth. The announcement ...

WNS opens new centre in Europe

WNS, a Business Process Outsourcing (BPO) services provider, has announced the opening of its fourth office in Europe at Hyde Park Hayes, Middlesex, to support its rapid expansion in the region. This new facility will house WNS’s consulting divi...

Zero barriers, no fees: Oracle’s Remarketer initiative

The Oracle Remarketer Initiative has proven to be a great success across Asia Pacific for Oracle Corporation. It’s an offer to jump start a resale business through authorised Oracle distributors. As an Oracle Remarketer reseller, organisatio...

Malaysian vendors eye RM75m in deals

Outsourcing Malaysia, a chapter of the National ICT Association of Malaysia (PIKOM), expects to conclude RM75 million worth of deals at the Fourth World BPO/ITO Forum Summit to be held in New York beginning June 28. "About 480 delegates from 3...

Outsourcing vibrant in MENA region

The outsourcing industry in the Middle East and North Africa (MENA) region is expected to grow at a compound annual growth rate (CAGR) of approximately 8% for the period 2009-2016 with market revenues touching US$2.69 billion, a recent study said....

Bangalore to lose IT capital tag

Bangalore, the IT capital of India seems to be close to losing that tag, says a survey. A survey undertaken by Associated Chambers of Commerce and Industry of India (Assocham), warning of this imminent threat, says the status would soon b...

TPI partners Devott to boost outsourcing market in China

TPI, an Information Services Group company  has announced the formation of a partnership with Devott, a Chinese outsourcing research and consulting firm, to encourage sourcing parks and local governments across China to adopt global standards...

Philippines on steady BPO ground: World Bank

With its human capital and good telecommunication infrastructures, the Philippine has become one of the best performers in services exporters particularly in the business process outsourcing segment. It is among the key findings of a World Ban...

RR Donnelly opens third facility in Sri Lanka

The Sri Lankan Business Process Outsourcing (BPO) industry that faced a setback due to the civil war, is now surging ahead, according to Devapriya Perera – Senior VP of RR Donnelly’s Global Outsourcing Asia Operations. The Company lau...

MDeC to organise APICTA Awards again this year

The Multimedia Development Corporation's (MDeC) MSC Malaysia Asia-Pacific ICT Awards (APICTA) returns for the 12th year with a new category, "Best of Sustainability & Green Information Technology".

 Nominations for the awards close on...

Small-business owners still reluctant to outsource

Canadian small business owners would rather fiddle with technology than hire help, even if they realise they’re hopelessly under qualified, a report has found. Thirty-eight per cent of owners would prefer to stop wasting time on complicated ...

Indian IT services segment set to grow at 12%

Pent-up demand and a slowly improving economy is driving recovery in the global IT services market, which will grow at a compound annual growth rate (CAGR) of 4.4% during the next four years, to hit US$756 billion, according to IT research firm Ov...