Region

Asia Pacific

Aegis to Establish Asia Pacific Analytics, Social Media and Multilingual Hub in Australia

Mumbai, India and Melbourne, Australia (October 13, 2014): Aegis Limited, a global outsourcing and technology services company announced today that it is establishing its Asia Pacific hub for Analytics, Social Media and Multilingual Capabilities i...

Global ESO Market To Hit US$415b By 2020

The global engineering services outsourcing (ESO) market is expected to reach US$415.74 billion by 2020, according to a new study by Grand View Research, Inc. Increased cost pressures on global firms resulting in constrained R&D budgets is a p...

India, China & Malaysia Top AT Kearney Poll

India remains the top offshoring destination for information technology (IT) companies, followed by China and Malaysia, said a study by A.T. Kearney in September. The study, Global Services Location Index, assessed 51 countries based on metric...

Philippine IT-BPO Industry Now Employs 1% Of Population

Employment in the Philippine IT-BPO industry has already hit the one million mark, or 1% of the population, as an increasing number of foreign firms outsource work in the Philippines. Information Technology and Business Process Association of ...

TNT Launches New Depot, Contact Centre In Melbourne

Express freight company TNT is building a new transport and logistics hub in Melbourne which will feature a new contact centre. The depot at Tullamarine is due for completion next July and will house 860 employees, including 55 contact centre ...

Flipkart To Outsource To Aegis In India

Singapore-owned e-commerce company Flipkart is in the process of signing a contact centre outsourcing deal with Indian outsourcer Aegis as it looks to cope with the increasing complexity and scale in its business. Flipkart, which operates pred...

VADS: Achieving Business Success Through Analytics

By Simon Vella VADS Berhad is one of Malaysia’s leading Managed ICT/BPO Service Provider and a subsidiary of Telekom Malaysia. VADS manages over 80 million customer interactions per year on behalf of its clients. The informa...

All-Female BPO Centre In Saudi Arabia

Tata Consultancy Services, India’s largest software developer by sales, on Tuesday unveiled its debut “all-female services centre” in the capital, Riyadh, part of plans to access a largely untapped pool of workers in the segregated Middle Ea...

Going Beyond Malaysian Shores

Score+ Acceleration Programme Event Series Following the success of this year’s first MSC Malaysia Score+ Acceleration Programme event series entitled “Bull’s Eye: How to Target the Domestic Market Effectively” that took place in May, ...

Malaysia: Emergence Of A New Outsourcing Destination

By Samanvay Sharma Recently when I was in Kuala Lumpur for one of my projects, I had a tryst with the developmental saga of Malaysia. Whether it was the infrastructure or the economic sentiment within industries, the country l...

Opportunity Knocks With The Rise Of ASEAN Economic Zone

By Martin Conboy As the economic power of the world shifts towards Asia away from the traditional epicentres of Europe and the USA we will soon see the development of The ASEAN Economic Community (AEC). It is due to come into ...

Hitachi Sunway Trains Sights on Data Centre Market

JV company makes a splash in SEA REGION with new acquisitions Hitachi Sunway Information Systems Sdn Bhd, a leading one-stop IT services and solutions provider in Southeast Asia (SEA), recently announced its latest corporate maneouver in a bid...

Declare ITO Services, Says Bank Of Thailand

Financial institutions operating in Thailand are required to report their IT outsourcing services to the Bank of Thailand to enhance information and system securities as well as increase greater cost management efficiency, the Bangkok Post reporte...

Google and SAP, SuccessFactors join Maybank EVP and former KPMG country CEO in global HR technology dialogue

With 45% of employers rating themselves as “completely unprepared” for HR technology, will cloud computing, big data, and mobility solutions forever change the way companies handle leadership development, shared services, outsourcing, and tale...

5th Annual Shared Services & BPO in the Philippines

Main Conference: 18-19 August 2014 Workshops: 20 August 2014 Venue: New World Makati Hotel, Makati City, Manila, Philippines Email: enquiry@iqpc.com.sg Web: http://goo.gl/rFOuDu Tel: +65 6722 9388 With Manila currently ranked in sec...

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