Region

Asia Pacific

Philippine Economy To Double By 2030

The Philippine economy will more than double in the next decade as earnings from overseas workers and business outsourcing surge, a respected US-based think-tank said. The Southeast Asian country is poised to stage a major comeback to be one o...

Customer Experience Management (CEM) Roundtables

22-25 April 2014 Grand Copthorne Waterfront Hotel, Singapore Web: www.customerexperienceroundtables.com Following the overwhelming success of our CEM series, we have listened to your feedback and launched an Interactive Roundtables edi...

Maintaining a Competitive Edge through Innovative Talent Management, Value Added Services and Robust Cost Cutting Strategies

Event Name: Shared Services & Outsourcing Malaysia Summit 2014 Main Conference: 20th-21st May 2014 Venue: Grand Millennium Kuala Lumpur, Malaysia Webs...

HR Technology Congress Asia 2014

25-26 September 2014  |  Kuala Lumpur, Malaysia Sharpening Business Acumen and Boardroom Relevance of the HR Profession Malaysia’s per capita GDP has raced past its neighbours to US$ 10,380, compared to Thailand’s US$ 5,473 a...

Hitting the Right Chords: Viva La Mexicana

Mexico is slowly emerging as the outsourcing capital of Latin America.  Due its proximity to the US, it is expected to benefit from US corporations looking to near shore their outsourcing projects. Most of the focus is on IT outsourcing, with...

Philippines BPO Industry’s Resilience in the Face of Disaster

By Martin Conboy The extent of the recent disaster in the Philippines and its impact on so many people is too difficult to put into words. It was heart breaking to see what these poor unfortunate people have had to go through ...

Cheryl Yeoh: Surviving the Startup War

Currently an active mentor and advisor for various foundations, including the Lean Startup Machine, Cheryl Yeoh is the co-founder of Reclip.It, a personalised shopping list app that helps people save money by matching list items with digital coupo...

Brandt International Makes a Regional Splash

By Nicolette Ng Aconsulting-led approach is the “secret ingredient” that makes Brandt International tick in the ever-competitive outsourcing space, according to its President and CEO Munirah Looi. Incorporated in 2004,...

OM Targets Double Growth

OUTSOURCING Malaysia (OM), an initiative under the National ICT Association of Malaysia (PIKOM), recently said the outsourcing industry in Malaysia was set to double in growth by 2017 with a Compound Annual Growth Rate (CAGR) of 15% from its curre...

Event 6: Score+ Acceleration Programme

By Marrion Tan The rapid growth of the SSO (Shared Services and Outsourcing) industry in Malaysia brings new challenges to companies and professionals alike. Whilst some have been able to perform well and even excel in their o...

3rd Annual HR Oman Summit – Building Right HR Capabilities To Keep Up With Evolving Business Needs

The Omani HR industry is gearing up to what promises to be a year of great reform and opportunities with progressive development, trade and privatization plans in the pipeline. Continuing from its previous successful editions, Under the Patronage ...

5th Annual Contact Centres Asia 2014

24 – 27 March 2014 Prince Hotel & Residences, Kuala Lumpur, Malaysia IQPC Worldwide Pte Ltd http://goo.gl/iIug0f Driving the Next Generation of Contact Centres through Integrated Social Me...

The 3rd Annual Outsourcing, Business Transformation and Shared Services Summit

Date: 12th and 13th November 2013 Website: http://bit.ly/141ajq0 Following on from the success of last year’s summit, SSON are pleased to be hosting the 3rd Annual Business Transformation, Outsourcing and Shared Ser...

Malaysia: ASEAN Start-Up Hotspot

Adeo Ressi is the CEO of the Founder Institute (FI) – the largest Technology Accelerator Programme in the world. Marrion Tan of Outsourcing magazine shares a conversation with Ressi at the sidelines of Global Innovation Summit, which was held in...

All-Female BPO Centre in Saudi Arabia

Indian outsourcer Tata Consultancy Services (TCS) is breaking new ground with the opening of the world’s first business processing outsourcing centre staffed entirely by women in male-dominated Saudi Arabia. Tata has unveiled plans for its ...

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