Region

Asia Pacific

Myths, Facts and Statistics

By Martin Conboy Work is no longer bound by co-worker proximity or time zone. It also involves a much broader set of “workers” – not just employees, suppliers and partners, but customers, freelancers and an increasingly ...

Global Outsourcing Governance Framework: An Asian Perspective

By CK Mah As Asia continues with its growth pattern, the growth in some selective areas may be slowing down. Nevertheless, Asia still remains the global growth engine. This phenomenon is driving more Asian based companies to g...

Founder Institute Launches 2nd Kuala Lumpur Programme

Founder Institute (FI), the world’s largest entrepreneur training and startup launch programme with over 1000 graduate companies, announced on Oct 11 that it is opening applications for it’s second semester in Kuala Lumpur, Malaysia. After lau...

China Still Playing Second Fiddle

Chinese software outsourcing firms are unlikely to catch up with Indian and other global software services firms anytime in the near future, despite a major policy push towards outsourcing from China’s central government in recent years, accordi...

A Conversation with Jose Mercado: President of BPAP

As outsourcing leaders and pundits from around the world converged in Makati, the Philippines for the International Outsourcing Summit (Oct 6 – 8), Martin Conboy catches up with Jose Mercado, the President of BPAP (Business Processing Associatio...

Michael Warren: Fujitsu’s Top Man in Malaysia

Michael Warren, the new Country President of Fujitsu Malaysia, a leading provider of ICT solutions and services, is well-known for being a brilliant strategist with renowned industry pedigree. Helming the Japanese entity in Malaysia – Wa...

Michael Warren: Fujitsu’s Top Man in Malaysia

Michael Warren, the new Country President of Fujitsu Malaysia, a leading provider of ICT solutions and services, is well-known for being a brilliant strategist with renowned industry pedigree. Helming the Japanese entity in Malaysia – Wa...

Philippine Prisoners Get a Taste of Outsourcing

Some 200 prisoners at a Cebu jail are undergoing contact center training ahead of the possibility of opening more customer service facilities in Philippine prisons. Local politician Alan Peter Cayetano said the training programme, which he ini...

On a Mission as Tall as Mountains

Mohammad Asrul Abdul Aziz, managing director of Orogenic GeoSolutions Sdn Bhd from the Orogenic Group of Companies, speaks with Outsourcing’s Marrion Tan Jayaraman on the successes and direction of the company. The Orogenic group of companies re...

SigMax-e: The Process for Success

SigMax-e Services Sdn Bhd, a Malaysian company with a focus on process outsourcing and facilitation services for local, regional and global clients reaches out to meet the most important concerns of businesses today, looking to cut costs, improve ...

The Malaysian IT Angel has landed: Khailee Ng

Khailee Ng started out as a Strategist and Product Manager at MindValley LC, working with entrepreneurs and technologists from over 16 countries to create and mobilise online communities in the United States and the United Kingdom respectively. ...

Big On Promise, Small In Change

By Jerry E. Durant: Information Technology Outsourcing has been around for quite some time. Despite this obvious reaching of maturity – the flow of work back to the home soil is on the uptick. Ironically, this change in att...

Malaysia Takes Knowledge Route to SSO Destination

By Simon Vella Knowledge Process Outsourcing (KPO) describes the outsourcing of core information-related business activities, which are competitively important or form an integral part of a company’s value chain. KPO job...

Event 4: MSC Malaysia Score+ Acceleration Programme

As Malaysia gains credibility as a leading outsourcing destination, the government recognises the paramount importance in assisting local outsourcing companies to carve Malaysia’s niche as the preferred destination for global corporations. The a...

The 3rd Annual Outsourcing, Business Transformation and Shared Services Summit

Following on from the success of last year’s summit, SSON are pleased to be hosting the 3rd Annual Business Transformation, Outsourcing and Shared Services Summit in Japan, this November. Last year, the conference successfully attracted over 260...

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